Information for Parents.

Parents are always welcome to visit the setting and we encourage parents to participate in their child's learning. This may be in various ways such as volunteering to help in the pre-school, contributing towards children's learning journey records and continuing the learning theme of the day at home. We ask that parent's supply information on their child before they start with us to enable us to plan a curriculum to develop their individual child. If you have any concerns or questions in regard to your child's learning please do not hesitate to speak to us.

We operate a key person system. This ‘key person’ will take the time to find out from you about your child’s interests, likes, dislikes and special requirements. Although the key person will be your main point of contact, all staff will be happy to feedback on your child’s developmental progress on a daily basis or discuss any concerns with you. Your child’s key person will also keep records of your child’s progress and achievements.

Our pre-school is non-profit making, with fees charged to cover costs. Fees are required to be paid weekly in advance on the first day your child attends the session for the week. Fees continue to be charged for any sessions your child cannot attend. This is to ensure a place is keep open for your child.

Please ensure children are collected on time at the end of their session. Although staff always seek to reassure children they will be collected, some children become distressed by the fact they are not collected on time. Late collections may also mean that staff who have other commitments, cannot leave to fulfil these as planned. Late collections are logged, as sometimes they can be an early indicator that families may need extra support from statutory services. Late collection fees are charged to cover the extra premises rental and staffing costs involved.

We ask for a donation of 2 pieces of fruit from each child, each week. This is cut up and shared out with all the children at snack time. Pre-school encourages children to sit at a table during snack time with other children, to enable the development of good table manners and social skills. The children are supplied with a healthy drink of either water or milk with the fruit.

Our Pre-school has a healthy eating policy and we ask that all packed lunches contain healthy foods. We ask that parents do not put fizzy or sugary drinks in lunch boxes and avoid sugary or fatty foods. We have a healthy lunchbox leaflet with ideas of what an appropriate lunch would be.

If your child is not fully toilet trained when they attend sessions, we ask that you send in a small bag each day with spare clothing, nappies, wipes and trainer paints for your child, which can be used in the event of soiling accidents.

Please let us know in advance if anyone other than you will be collecting your child, as we log this in a book and will only allow your child to go with someone authorised in advance by you to collect them. When your child starts in the setting you will be asked to give a 4 digit pin number which anyone collecting your child will be asked to state. Please keep this pin information secure and only give the number out to people authorised to collect.

Please lt us know if you change your address or telephone number, so we can update our records.

Please note that use of mobile phones are not permitted in the pre-school building as part of Herfordshire County Council child protection guidelines and setting policies.